Privacy of your Health Care Information
At Halton Healthcare protecting your privacy is a core commitment to treating you with dignity and respect.
Your health record includes information relevant to your health including your date of birth, contact information, health history, family health history, details of your physical and mental health, a record of your visits, the care and support you received during those visits, results from tests and procedures, and information from other health care providers.
Your record is our property, but the information belongs to you. With limited exceptions, you have the right to access the health information we hold about you, whether in the health record or elsewhere.
At Halton Healthcare we collect, use, disclose, and retain your personal health information (PHI) for the sole purpose of providing you with high-quality healthcare services. Our consent processes describe how we use or share your PHI and can be reviewed or modified by patients at any time. We also take significant measures to protect your PHI from theft, loss, and unauthorized use/ disclosure. This includes physical security (locked access) and information security practices. In terms of your health care record, we retain, provide access to, correct and destroy records in accordance with existing contractual and legal requirements.
Website – Cookies
Like any other website, www.haltonhealthcarestaffingagency.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors browser type and/or other information.
Transfers and disclosures of personal information
Halton Healthcare will not disclose personal information to any external organization unless we have previously informed the client in disclosures or agreements, have been authorized by the client, or are required to do so by law.
We sometimes use third-party service providers, including the financial institution processing payments, and satisfaction survey providers (at your option). Whenever Halton Health hires other organizations to provide support services, they will be required to conform to our privacy standards and allow us to audit them for compliance.
Security and retention
Halton Healthcare takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological, and physical safeguards.
We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.
Halton Healthcare only permits those employees or agents who are either providing health care or assisting with the provision of health care to have access to personal health information, as necessary to perform the individual’s functions and duties. Only those staff and agents who have a need to know are granted access to personal health information, regardless of form.
Halton Healthcare employees and agents are required to sign an individual confidentiality and privacy commitment and to undergo comprehensive privacy education and training. Employees who violate our Privacy Commitment will be subject to our normal performance management process.
Personal health information is only retained for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
Contact information
Our office consists of a Chief Privacy Officer and a Privacy Advisor educated and trained to provide privacy guidance.
For more information about our privacy protection practices, or to raise a concern you may have about our practices, please contact us at:
Privacy and Accessibility Office
2386 Munn’s Avenue Unit C
Oakville Ontario L6H6G9